If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.

If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

You can update your email address on the My Account page.

To report an error or problem with the site, you can contact us here.

It's not possible to change your username once it has been set up.

The best way to find your way round our social network is just to play around with the various features. The top 2 menus are available on every page of the site.



To view features that have been added by other members (assuming they've given you permission) use the Browse menu. To add features of your own use the My Apps menu.

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

Absolutely. We do not share any personally identifying information about you to any third party.

If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

Online shopping with us is perfectly safe. All sensitive information sent from your computer is automatically encrypted. At no point will anyone at Join the Scots see your card details, nor will we ever ask for them. All in-transit information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

Members are provided with a discount code in the welcome email they receive upon joining. This code should be put in the appropriate field in the Checkout stage when making a purchase.

Our eCards use an enhanced animation called Flash. To view them you will need to have a Flash plug-in installed. Please make sure you have a current version of 8.0 or higher. You can download the Adobe Flash Player for FREE by clicking here. After installation is complete, please go to the link provided in your original email. The eCard will automatically play from this point.

Once you're logged in, click the History link. This will list cards you have already written. If the card has not yet been picked up you can re-send it, view it or delete it by clicking the appropriate icon.

Yes, you can send it to a maximum of 10 recipients.

Yes. When you upload your own photo albums these pictures are available for you to send as eCards.

Unfortunately this is not possible at the moment.